The Ontario Cannabis Store (OCS) is reporting that delivery of pot will take longer than expected due to high demand and the ongoing Canada Post strike.
The OCS said that many who ordered on October 17 are still waiting and the majority of first-day orders will be fulfilled within days.
"Staff is working around the clock to fulfill customer orders but the unbelievably high demand and complications of rotating strikes at Canada Post will mean longer-than-expected delivery times for some people," the OCS said. "With over 9,000 Canada Post workers off the job in the GTA, delivery times could be further impacted as the situation at Canada Post unfolds."
The OCS said it has a contingency plan in the event orders cannot be fulfilled due to the ongoing labour dispute at Canada Post and will provide details when it becomes necessary to put this plan into action.
The OCS added that it has also taken a number of steps to add additional capacity to its processing facility that will help meet the unprecedented demand they have seen since October 17. The OCS said Ontario received more orders for cannabis online in the first 24 hours than all other provinces combined. It added that it has adequate product supply to fulfill these orders and continues to receive supply on a regular basis. The OCS said its website has functioned well and has been able to process more than 100,000 orders since the federal government’s legalization of cannabis last week.
“We ask for and appreciate the public’s patience as OCS continues to process orders as quickly as possible as this new business takes hold in Ontario,” said OCS President Patrick Ford.