Grey Bruce Health Unit reports issues with Ontario Vaccine Booking System

Grey Bruce Medical Officer of Health, Dr. Ian Arra

The Grey Bruce Health Unit is receiving reports from people running into problems with Ontario’s online vaccine booking system.

Medical Officer Dr. Ian Arra said the provincial on-line system does not reflect the current vaccine clinic schedule in Grey Bruce AND this may result in errors in appointments being booked.

He added the provincial phone system defaults to sending clients to the Grey Bruce Health Unit to book appointments. However, the provincial system is not set up to allow the Grey Bruce Health Unit to make appointments so the resulting calls are overwhelming the health unit phone system.

Dr. Arra urges residents to not call public health or their healthcare provider for an appointment, even if directed to by the provincial booking operator.

The Grey Bruce Health Unit is working with the province to address these issues. Other health units are experiencing similar issues.