9-1-1 Misdials Consuming Wellington OPP ResourcesJuly 3, 2014 12:36pm
There’s new information today on the growing problem of 911 misdials.
The OPP in Wellington County released figures that show officers were dispatched to over 2,500 smart phone pocket-dials or 911 misdialed calls last year. That resulted in over 1,800 hours of police time responding to and investigating erroneous emergency calls.
Even if a caller advises that it was a misdial, police must respond to every 911 call to determine if a real emergency exists. In some cases, it can take several hours to locate the source of a smart phone pocket dial.
Wellington County OPP Inspector Scott Lawson says this involves a significant amount of lost time that could be spent being more proactive in the community with crime prevention, traffic safety, and community policing initiatives.