211 service continuing to connect residents in Huron-Perth with critical services

(Blackburn News file photo)

Huron-Perth residents continue to utilize the 211 Ontario service through United Way to connect with critical services.

Introduced in 2010, the 211 Ontario service assists people in Huron-Perth in navigating all of the different services available to them quickly and efficiently. The service is available 24/7, 365, and during the current COVID-19 lockdown period, the service is more important than ever. When someone dials 211, a trained counsellor will talk with the individual about their challenges and help connect them with the necessary services that the individual needs. 211 connects individuals experiencing poverty, mental health issues and domestic violence, which are often root causes of homelessness, with the right resources and helps people avoid crisis situations.

When COVID-19 hit in Huron-Perth in 2020, 211 Ontario updated their database which contains over 1,000 local programs and services. 211 is a free and confidential service. To volunteer or donate to United Way Perth-Huron, call 519-271-7730 or 1-877-818-8867, mail to 32 Erie Street, Stratford, ON N5A 2M4 or visit perthhuron.unitedway.ca.

“We’ve been working hard to get the word out about 211,” says Director of Community Information for 211 Susan
Faber. “We want to make sure the vulnerable and newly vulnerable know there are resources available to help to
keep them supported and housed. Our goal is to have 211 become THE source for information in Perth-Huron, both
for service providers and the public.”

“Everyone needs a helping hand sometimes,” adds Faber. “No matter what walk of life you’re from or what you’re
dealing with; from isolation, to a mental health crisis, domestic abuse or economic stress and uncertainty due to
COVID-19, 211 can help. Someone will help you 24-hours-a-day, seven-days-a-week, 365-days-a-year and guide
you with compassion. All you have to do is pick up a phone and dial 2-1-1.”