Hydro One announces pandemic relief fund for customers dealing with financial hardship due to COVID-19 outbreak
Hydro One has announced a pandemic relief fund as a result of the COVID-19 outbreak.
In a release on Friday, March 13th, Hydro One says they will be providing funding to assist customers who have difficulties paying their bills as a result of financial hardship stemming from the coronavirus outbreak.
On top of financial assistance, Hydro One will also offer increased payment flexibility to better help customers experiencing hardship. Hydro One will also be extending their Winter Relief program, which halts disconnections and reconnects customers experiencing hardship during the coldest months of the year.
The Winter Relief program was first introduced by Hydro One and is now mandated across the province. More details about the Pandemic Relief Fund can be found at www.HydroOne.com/ReliefFund. People can also call Hydro One with billing concerns at 1-888-664-9376.