CK residents weigh in on priorities for new municipal website

(© Can Stock Photo Inc. / agencyby)

The Municipality of Chatham-Kent is getting some insight into what residents would like to see on its new website.

In February, Chatham-Kent announced its plan to redesign the municipal website for the first time in a decade.

The same month, residents were invited to participate in a survey and provide their thoughts on the current website and what improvements they would like to see.

A total of 66 people took part and the results are coming to council Monday night.

Some of the most common pieces of feedback are that information on the website is too hard to find, the search function does not work, the language used on the website is too advanced and much of the information is outdated.

As a result of the survey, the team working on the website intend to make the following changes in the update:

-Keep language used on the website at a sixth-grade level
-Keep the navigation of the website limited to three clicks
-Ensure information is reviewed every two years minimum
-Monitor website analytics for areas needing improvement (i.e. make the
navigation more intuitive)
-Improve searchability by making it mandatory for content to include search engine optimization tagging

Municipal officials have previously said the goal is to launch the newly designed site by the fall of 2020.