Utility Company Embraces Social MediaMay 6, 2014 11:06am
Local utility company Entegrus hopes to improve customer service and communications with a new website and social media presence.
Director of Communications Margaret Rodd says it’s taken a year to build the portal. “So our website is based on a database of frequently asked questions. It is much more user-friendly and easy to navigate,” notes Rodd. “It gives the customers the ability to quickly and easily find the information they are looking for.”
That information will include details on planned and unplanned power outages and conservation tips. The site and social media will be updated 24/7.
You can go the website directly by clicking here.