Entegrus is conducting a process that will determine electrical rates for the next five to seven years.
They're working on a cost of service application that they'll give to the Ontario Energy Board.
President and CEO Jim Hogan says this document will influence how rates are set in the near future. "It's important for us to get the revenue straight, and to get the level of service our customers want, to make sure it's in there."
Hogan adds they'll be going to their customers in June and July to find out what's important to them. The report to the OEB needs to be filed by August.